Terms and Conditions
1. Introduction
1.1 These Terms and Conditions constitute a legally binding agreement between you (“the Customer”) and Natalie Jane Coaching trading as Loveflix (“we,” “our,” or “us”). By purchasing a membership or enrolling in a certification course through our platform, you agree to these Terms and Conditions in full.
1.2 We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of any modifications.
2. No Refund Policy
2.1 Membership purchases are final and non-refundable under any circumstances. This includes but is not limited to:
(a) Partial usage of the membership period;
(b) Cancellation before the end of the membership term;
(c) Dissatisfaction with the service.
2.2 If you cancel your membership, you will retain access until the end of your billing cycle, but no prorated refunds or credits will be issued.
3. Certification Courses – Contract of Payment
3.1 Enrolment in a certification course constitutes a legally binding contract. The full cost of the course must be paid in accordance with the agreed payment plan. This agreement is not a subscription but a financial obligation for the full course amount.
3.2 You acknowledge that:
(a) Failure to make timely payments does not void your obligation to complete all payments;
(b) You are responsible for ensuring sufficient funds are available for payment processing;
(c) Any default in payment may result in immediate suspension of access to course materials until outstanding payments are settled.
4. Payment Obligations and Consequences of Non-Payment
4.1 Payments must be made on time and in full in accordance with the payment schedule agreed upon at the time of purchase.
4.2 If payments are not maintained, we reserve the right to initiate recovery proceedings, which may include but are not limited to:
(a) Engagement of a third-party debt collection agency;
(b) Legal proceedings under UK law;
(c) Suspension or termination of access to any services or content provided.
4.3 The debtor is responsible for all associated recovery costs, including legal fees, administrative expenses, and any collection agency charges.
5. Late Payment Fees
5.1 Late payments will incur a late payment fee in accordance with UK law, specifically 8% above the Bank of England base rate.
5.2 Any late payment fees will be added to the outstanding balance and must be paid in full along with the overdue amount.
5.3 Failure to make timely payments may result in additional financial penalties and the initiation of legal proceedings for debt recovery.
6. Debt Recovery and Legal Action
6.1 If payment obligations are not met, we reserve the right to take all necessary legal action to recover outstanding amounts, including but not limited to:
(a) Issuing a formal legal demand;
(b) Registering the debt with credit reporting agencies;
(c) Court proceedings resulting in potential enforcement measures such as wage garnishment or asset seizure.
6.2 Any costs incurred in recovering the debt, including but not limited to legal fees, court fees, and collection agency charges, will be added to the total amount owed and must be paid by the debtor.
7. Intellectual Property Rights
7.1 All content, materials, courses, videos, text, graphics, and other intellectual property available through Loveflix and Natalie Jane Coaching are the exclusive property of Natalie Jane Coaching trading as Loveflix.
7.2 By purchasing a membership or enrolling in a course, you are granted a limited, non-exclusive, non-transferable licence to access the materials for personal, non-commercial use only.
7.3 Any unauthorised reproduction, distribution, resale, modification, or public display of our intellectual property is strictly prohibited. Legal action may be taken against individuals or entities found to be in breach of this clause.
8. Copyright and Trademark Protection
8.1 The name “Loveflix” and “Natalie Jane Coaching,” along with associated logos, branding, and trademarks, are protected under UK copyright and trademark laws. Any unauthorised use, reproduction, or distribution of these trademarks is strictly prohibited.
8.2 All course materials, videos, guides, and documents are copyrighted and may not be copied, shared, reproduced, or distributed in any form without explicit written consent from Natalie Jane Coaching trading as Loveflix.
9. Prohibited Sharing and Access to Materials
9.1 Purchased memberships and course materials are intended for individual use only. Sharing, reselling, or providing access to our resources to any third party is strictly prohibited.
9.2 If unauthorised access to our materials is detected, we reserve the right to terminate access immediately and pursue legal action to recover damages.
9.3 Any individual found facilitating or engaging in the unauthorised distribution of our materials will be liable for any resulting financial loss and may face legal penalties, including claims for damages.
10. Amendments to Terms and Conditions
10.1 We reserve the right to amend these Terms and Conditions at any time without prior notice. Any changes will take effect immediately upon posting on our website or notification via email.
10.2 If you do not agree to the updated Terms and Conditions, you must cease using our services immediately. Continued use of our services constitutes acceptance of the revised terms.
*11. Governing Law*
11.1 These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales.
11.2 Any disputes arising from these Terms and Conditions will be subject to the exclusive jurisdiction of the courts of England and Wales. By agreeing to these Terms, you waive any objections to venue or jurisdiction within these courts.
By purchasing a membership or enrolling in a certification course, you confirm that you have read, understood, and agreed to these Terms and Conditions.
For any queries regarding these Terms and Conditions, please contact us at Legal@.